HELPING US IMPROVE OUR BUSINESS - MAG Technical Resources have been doing a great job maintaining the computers in our small business. Marc is quick to respond to that occasional computer emergency and to our many questions and, since we don’t speak “computer”, in a way we can understand. When we decided to expand a few years ago, he was the first one we called for technological advice. He helped us choose the right technology that would meet our needs. In addition to doubling our computer network, we’ve added Laptops that now allow us to access the network on the go! We have better response time and happier customers! We thank Marc and his expertise for helping us improve our business! ~
Mike Myhre- President
My Boys Contracting , Smithtown, NY
PEACE OF MIND - As our HVAC company has grown, I recognized some time ago that we needed professional IT support to keep our computer network and VOIP phone service running efficiently and securely. MAG have been instrumental in modernizing our office technology, and providing proactive remote support and services. It's pretty impressive that they often know we have a technical issue and resolve it, before we even know about it. We are so pleased with the service that we have referred them to our most prestigious customers and business associates. We even use them for our personal home computers. If you are ready to make technology an integral part of your business and not just a “necessary evil”, then I suggest you give MAG a call.
Brian Gelber, President
Stanley Gelber & Sons HVAC, Inc.
GOES THE EXTRA MILE - We’ve had the pleasure of knowing Marc for 25 years. We have utilized his company’s technology services for the last 15 years. He has been instrumental in helping us to acquire our technology, build our in-home network, and, troubleshoot all sorts of problems. He goes the extra mile to insure that our technology works the way we want it to and always explains things clearly in a “non-Geek” manner. We have recommended him to other family members and we highly recommend him to anyone needing fairly priced, top quality computer consulting...
Alissa & Abe Ossip
Plainview, NY
PATIENT AND CLEAR DIRECTIONS - Your patience and clear directions have been invaluable to my work. You have just the right style for helping me to advance my own computer literacy.
Dr. Bunie P. Veeder
Westbury, NY
WHEN THE "GEEKS" COULDN'T FIX IT, MAG DID - My son’s college laptop became completely unusable after only 6 months. The “Geeks” couldn’t fix it, so I went to MAG. They diagnosed it, backed up my sons thousands of school and digital media files, reinstalled Windows 7, then reinstalled all of my sons important files and programs. We got back a “like new” laptop and my son was able to get back to college and hit the ground running. What a relief! Have used them multiple times. Thanks Marc….
Mrs. Janet Birnholz
Woodbury, NY
PLEASED WITH SERVICE - We provide automobile leasing and pre-owned purchase brokering services exclusively to AAA of NY members. This is an information intensive business supported heavily by our computers. MAG has serviced a number of our computer systems over the past few years and we have been pleased with the results.
Sean O’Mara, President
NY Automobile Association of America, AutoEase
GREAT ADVICE AND EXPERTISE - HANC is a K-12 private school system consisting of four separate campuses serving over 700 students from across NYC and LI. As computers and the Internet continue to ingrain themselves into the core curriculum, the technology backbone must constantly be reviewed, planned for and updated. MAG has provided ongoing consulting services in the key areas of school networks, backup and disaster recovery, classroom technology, and staffing. MAG’s president, Marc Ornstein has served as an outside advisory member of our Information Technology Planning Committee, working directly with the school’s executives. Our school has benefited tremendously from his expertise.
Robert Shelly, Executive Director
Hebrew Academy of Nassau County
NEW LIFE FOR AN OLD COMPUTER - I knew that I needed a new computer for personal use and for my Real Estate business, but I was just too busy to do it. It turns out that my current laptop still had some life left in it - after Marc remotely identified and corrected all the things that were slowing it down, installed new security software and updated all of the other software products. When I’m ready to upgrade, it will be with Marc's help, and I will do it knowing that I got the absolute most use possible out of this unit, thanks to MAG's services.
Judy Goldfadden, Real Estate Agent
Woodcliff Lake, NJ
SOLVED ALL OUR PROBLEMS - We had a wide variety of issues when we set up wi-fi and different operating systems in our house. Marc came on time, spent a good deal of time with us, gave us a mini-course in computers, and solved all our problems. His fee was more than fair. We were very pleased and recommend him highly.
Arlene Mendelson
East Hills, NY
PATIENT TECHNOLOGY EXPERTS - I was already quite familiar with Marc and his team as they have been supporting my family’s home computers and electronics for years. They are patient experts at everything technology - desktop and laptop computing, networks, peripheral equipment, home and office electronics. Our law firm recently asked them to create a simple website for our practice on short notice, and we are now going to expand on that successful web presence. Amazing support!
Cary D. Kessler, Partner
Farley & Kessler, P.C., Attorneys at Law
DETERMINED NETWORK CONSULTANTS - After completing major home renovations, we experienced problems with our wireless network. Marc spent considerable time diagnosing problems, installing new routers, and re-establishing connections between the computers and printers. In the process he also identified problems with the cable company’s connections and helped me get the appropriate assistance. Really patient, reliable and knowledgeable service.
Norma Hill
Plainview, NY
NO CRYING OVER SPILLED MILK - It’s every parents’ nightmare….your child knocks over a glass of milk which ends up all over and inside your laptop. That on top of an already slow, messed up computer. We took it to Marc Ornstein of MAG to see if it could be rescued. He expertly disassembled the laptop, cleaned out all the dried milk (yuk), installed a new keyboard, put it all back together and then did a total software cleanup and tuneup. We got back a fully functioning laptop at a very reasonable price. We highly recommend MAG’s services.
Dana & Scott Gelber
Syosset, NY
COST EFFECTIVE SOLUTIONS - Marc knows technology and can be relied upon to provide the best and most cost effective solutions. Examples: a) Recovering thousands of precious digital photographs and music from our desktop computer that burned out. b) An old, seemingly unusable laptop computer brought back to life so that it could be shipped overseas to our son. c) Security problems preventing us from using a professional website. d) Setting up Remote Backup of our computers. Definitely recommended!
Michelle & Arthur Lowy
Plainview, NY
RECOVERED IMPORTANT DOCUMENTS - We’ve had a number of opportunities to use Marc’s company, MAG, to correct computer issues. In one case, they were able to recover our important documents from a corrupted laptop, before wiping it clean and returning it to us in a brand new state. Other times, they have offered assistance so that we could fix something ourselves. Highly recommended!
Michelle & Larry Pollack
Plainview, NY
EXCEPTIONAL PATIENCE - Our computer has a mind of its own and does something different every time we turn it on. Marc's team has always fixed the problem with exceptional patience and real savvy.
Sheila & Sheldon O.
Flushing, NY
IMPRESSIVE TECHNICAL SUPPORT - When it comes to computer technology, we are inexperienced and just want everything in our home to work so that we can use the internet, our digital media, our printers, and so our kids can get their schoolwork done. When we need to update our network, or diagnose and fix problems, or just learn how to do something, we call MAG. Marc’s team is trustworthy, and we are totally comfortable when they work on our computers remotely to fix issues. It’s actually pretty impressive and it saves everyone time.
Ellen & Barry Zimmerman
Plainview, NY
EXPERIENCE AND PATIENCE - I have learned that the most innocent Internet usage can sometimes result in computer corruption due to viruses, spyware and other malicious activity. It’s comforting to know that MAG has the tools, experience and patience to identify these and completely remove them, as they have done for me multiple times.
Paul Katz
Hillcrest, NY
GREAT TECHNOLOGY SUPPORT - We’re a busy household - working parents, full-time students, community volunteers. It’s really like a small office. We rely heavily on our home technology to support our daily activities, and, when it acts up or needs updating, we call MAG. Marc's professionalism and knowledge of computer networks, hardware and software, security and more, ensures that we are always up-to- date. We wholeheartedly recommend them.
Rachel & Jeffrey Lichtman
Plainview, NY
EXTREMELY SATISFIED - Marc at MAG / Calmputerhelp spent more than 4 hours setting up and programming our new laptop. He was patient, answering our questions in understandable terms. We were extremely satisfied with the service! " Joy P.
Joy Perla
Searingtown, NY
PATIENT CONSULTANTS - I want to thank you so much for all of your help and understanding of my computer problems and of course for solving them over the last few years. Your patience is fantastic and I could not have done this without you. We will recommend you to all of our friends. Thanks!
Sherrie & Michael Pollack
Port Washington, NY
WELL ROUNDED TECHNOLOGY SUPPORT - We have used Marc's company, MAG Technical Resources whenever we have problems or just questions with our computers. They performed software cleanups to speed up our old desktop. When that computer stopped working, they diagnosed it as a bad power supply, ordered us a new one and installed it. When we had problems with a slow network they diagnosed that as a defective router. We got a new one, Marc installed it and then our network became nice and fast. He has saved us a lot of time and expense. They always comes up with the right solution for the situation.
Christine & Bob Sausa
Plainview, NY
PROFESSIONAL HIGH QUALITY WORK - Our house of worship runs an annual Dinner which is our largest fundraising effort. It includes a professionally produced Book of ads and well wishes from local businesses, politicians, and friends, family and colleagues of the honorees. Over the years, Marc Ornstein has provided technical expertise and advice to ensure a top notch, commercial quality product which our honorees are always proud of and our advertisers are pleased with the consumer response.
Mr. Jeffrey Feldstein, VP of Fundraising
Congregation Young Israel of Plainview
EXPERT TECHNICAL SUPPORT - It’s our pleasure to write this letter of recommendation. Since our practice selected MAG for outsourced IT Support, our annual support costs have gone down dramatically, and the quality of the services and solutions have gone up from previous vendors. When we need assistance, Marc and his team are on top of it and don’t stop until everything is working perfectly. They frequently are able to resolve problems remotely, but are onsite when needed. We confidently recommend them to any business looking for excellent technology support.
Heather Rotondo, Office Manager
Plainview Medical Group
SECURE COMPUTER SYSTEMS - A colleague referred me to MAG to do a Security Audit of our Medical office network. I was immediately comfortable with the enhanced security solution that they recommended and installed. I subsequently took advantage of a 30 day free trial of their “CHAMP” Proactive Managed IT Services. Now, our systems are monitored remotely 24x7, for optimal performance, security and are regularly enhanced with appropriate software updates. The best part is that everything takes place transparently, allowing us to just do our jobs. I highly recommend their IT services.
Dr. Moshe Shirazi
Moshe Shirazi, M.D. PLLC
COMPUTER ISSUES RESOLVED, HAPPY FAMILY - Slow computer - They completely cleaned it up and made it useful again. Wireless network - suddenly no one can connect. We call the cable company who says their equipment is not the culprit. Then we called MAG, who had us go through a series of technical procedures including resetting the cable co’s equipment. Voila! Problems solved. Family happy.
Jody & Sam Kahn
Plainview, NY